1. The goods shall be delivered within 2-7 business days from the placement of the purchase order if the buyer chooses to pay the courier in cash. If the buyer chooses to pay by wire transfer, the goods shall be delivered within 2-7 business days from after money will reach our bank account.
1.1 We give our buyers a refund guarantee. The buyer can choose one of the following options
within fourteen (14) days from the receipt of the payment:
(a) ask to replace the low-quality goods with analogue high-quality goods; low quality products, has to be send back to us. After we confirm low quality we will issue refund for transport.
(b) return the goods and get a full refund. low quality products, has to be send back to us. After we confirm low quality we will issue refund for transport.
1.2 The goods cannot be returned if they have been used and/or got damaged and/or lost their commercial appearance (changes to the appearance of the goods or its packaging that were essential to take a look at the goods shall not be deemed material).
1.3. The buyer shall return the goods in its undamaged original packaging. We reserve the right to refuse to accept the returned goods if they have been sent in other than the original packaging, the original packaging has been heavily damaged, and/or the product has been used and does not comply with the hygiene and health requirements. When returning the goods, the buyer has to enclose the original invoice of the respective goods and a completed and signed request for a refund. The request has no specific template.
1.4 Refunds will not be provided to opened or tampered packages. Refunds or replacements will not be provided to purchases from third-party vendors. We do not accept returns for orders 14 calendar days after postage.